Shipping policy

Made To Order

At Nichols London, we embrace the artisanal tradition of creating each piece exclusively upon commission. We have a philosophy that ensures your investment receives our artisans' undivided attention from the very first cut of leather. This made-to-order approach eliminates the compromises inherent in mass production, allowing for meticulous quality control where every stitch, edge, and finish meets our exacting standards.

By crafting only what is ordered, we honour both environmental awareness and material integrity, meaning your leather remains at peak freshness rather than aging on shelves, while our carbon footprint reflects thoughtful consumption rather than speculative excess.

Our patient process transforms your purchase into a personal commission, where time becomes an ingredient in creating something truly exceptional — a piece that begins its story not in a warehouse, but in the skilled hands of craftspeople dedicated solely to your vision of luxury.

Our lead times for manufacture and delivery are:

Wallets, pouches and belts: 4 weeks

All bags and our Carlyle Portfolio: 8 weeks

Domestic Shipping

Once produced, all orders within the UK include tracked 48 hour delivery via DHL Express. Orders will be dispatched on the same day if placed before 12pm GMT.

International Shipping

International shipping via DHL Express is free for all customers and orders will be dispatched on the same day if placed before 12pm GMT.

Import taxes & duties

In summary, for most major markets we pre-pay the duty payments to ensure the price you see is the final price you pay. However please see the above link for confirmation of this.

Shell Cordovan

Shell Cordovan leather is one of the rarer leathers available to a craftsperson, prized for its remarkable physical properties and unique appearance. The dense fibre structure of the hide means that the resulting leather is durable, non-creasing, and very firm. Each piece is hand-dyed and hand-finished, ensuring a smooth, even, and polished top surface unlike many other leathers. 

With such a remarkable leather, it is important to ensure that the hide is kept in pristine condition, and so we make sure that our team take the utmost care when working with it. Every cut and mark on the leather is made with precision so that none of this precious material is wasted, and every product is hand polished before shipping to maximise the oily lustre that shell cordovan is known for.

When you receive your shell cordovan product, you will notice the incredible sheen of the leather. With age and use, this sheen will only get deeper, and it will develop a unique patina which is highly prized. To help your shell cordovan product stay at its best, every bag will include a complimentary care kit containing a cloth, brush, and jar of Saphir Cordovan Cream.